Privacy Policy emire88 – Malaysia Player Data Protection

Emire88 treats player privacy as a non-negotiable responsibility. When you register and use our platform, you entrust us with your personal information — and we take that trust seriously.

This Privacy Policy clearly outlines the types of data we collect, the purposes for collection, how data is stored and protected, and the rights you have regarding your personal data. This document applies to all users who access the emire88 platform via the website or mobile app on Android or iOS.

Emire88 only collects information that is strictly necessary to provide a safe and quality service. The following are the categories of data we collect:

Identity Information

• Full name as per identity card or passport
• Identity card number (MyKad) or passport number
• Date of birth for age verification
• Identity document image captured during the KYC process

Contact Information

• Active email address
• Registered mobile phone number
• Residential address (for legal compliance purposes)

Financial Information

• Bank account or e-wallet number registered for withdrawal
• Deposit and withdrawal transaction history
• Gaming activity records for audit and compliance purposes

Technical & Usage Data

• IP address of the device used to log in
• Device type, operating system, and browser version
• Cookie and session data to maintain secure login
• Login records including date, time, and approximate location

The data we collect is used responsibly for the following purposes:

• Identity verification and account management — ensures that only the legitimate account owner can access the account and carry out transactions.
• Financial transaction processing — enables deposits and withdrawals to be processed securely and accurately to the correct account.
• Legal and regulatory compliance — meets KYC requirements, anti-money laundering (AML) obligations, and relevant financial compliance regulations.
• Fraud detection and prevention — monitors suspicious activity to protect you and the integrity of the platform.
• Customer Support — enables our team to assist you more efficiently when you contact us.
• Platform improvements — analyzes usage patterns in aggregate form (without identifying individuals) to improve the gaming experience.
• Service communications — sends important account-related notifications, security updates, and relevant promotions (if you have agreed to receive marketing communications).

Emire88 will not use your data for any purpose other than those stated above without obtaining your consent first.

Emire88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:

• Payment service providers — to process your deposits and withdrawals. These providers are subject to strict confidentiality agreements and only receive the data necessary to complete the transaction.
• Game providers — the minimum information required to allow you to access and play games from providers such as Evolution, Pragmatic Play, and our other partners.
• Relevant authorities — when required by law, court order, or a legitimate financial crime investigation. emire88 will comply with valid official directives while protecting your privacy rights to the extent permitted by law.
• Third-party audit and compliance — independent auditors who ensure our gaming and financial systems are fair and compliant with international standards.

Player data security is one of emire88's most significant investments. We employ multiple layers of security technology and procedures to ensure your information remains protected at all times:

Data Encryption

All data transmitted between your device and emire88 servers is protected using 256-bit SSL (Secure Socket Layer) encryption — the same standard used by leading banks in Malaysia. Data stored on our servers is also encrypted using the latest encryption methods.

Two-Factor Authentication

Emire88 provides a two-factor authentication (2FA) feature that can be enabled in your account settings. With 2FA active, every login attempt requires a verification code sent to your phone — adding a significant layer of protection against unauthorized access.

Continuous Monitoring

The emire88 security system monitors account activity around the clock, 24 hours a day. Any unusual activity — such as login attempts from unrecognised locations or suspicious transaction attempts — will trigger immediate alerts and automatic protective measures.

Infrastructure Security

Emire88 data is stored in certified data centres with strict physical and digital security. Our servers are protected by multi-layered firewalls, intrusion detection systems, and regular data backup procedures to ensure service continuity.

Emire88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Session Cookies — stored temporarily during your browsing session and automatically deleted when you close your browser. Used to maintain your login status.
• Preference Cookies — stores your personal settings such as preferred language, display theme, and game preferences for future convenience.
• Analytics Cookies — collects usage data in aggregate form (without identifying individuals) to help us understand how players use the platform and which areas can be improved.
• Security Cookies — helps identify trusted devices and detect suspicious login attempts.

You can manage cookie settings through your browser. Please note that blocking all cookies may affect certain functions of the emire88 platform, including the ability to stay logged in.

As an emire88 player, you have certain rights regarding your personal data. Below is a summary of those rights and how to exercise them:

Emire88 is committed to processing all privacy rights requests within 14 working days. Some requests may require identity verification before processing to ensure the security of your account.

Emire88 retains your personal data only for as long as it is needed for the stated purpose or as required by applicable law. The following are our general data retention guidelines:

• Active account data — retained for the duration your account is active and an additional 7 years after account closure for financial compliance purposes.
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
• Security logs — retained for 12 months for investigation purposes in the event of a security incident.
• Cookie and session data — session cookies are deleted at the end of each session; persistent cookies are deleted after a set period (typically 30 to 365 days).
• Marketing data — retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. This deletion process is carried out under strict security procedures to ensure the data cannot be recovered.

Emire88 reserves the right to update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements to our data protection practices. Whenever there are significant changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications to registered players via email or in-app notifications.
• A summary of key changes is provided so you can easily understand what has been updated.

Continued use of the emire88 platform after any amendments are published constitutes your acceptance of the latest version of this Privacy Policy.

How to Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team:

• 24/7 Live Chat via the chat icon on the emire88 website or app
• Email: [email protected]